Q: What email address is used to deliver reminder notifications?

A: Reminder emails are sent from [email protected].

Q: What IP address is used to check SSL/TLS certificates?

A: At the moment we use a single IP address:

Q: How often do you check certificates?

A: We check all domain names daily.

Q: Can I disable some of the notifications?

A: Yes, it can be done by clicking on “Notification preferences” in the upper menu.

Q: How can I stop receiving reminders for certain domain names?

A: You can either delete them from the system or reply with stop domain to the reminder email.

Q: How does the Digest email mode work?

A: More information on the “Digest email” feature can be found in this blog post

Q: How does the Customer emails feature work?

A: More information and a Q&A on the “Customer emails” feature can be found in this blog post

Q: How can I request a new feature?

A: Please get in touch with us at [email protected] to submit your request, or click on “Contact us” above.